Careers

Write our story with us.



The future of social commerce and beauty is here.
And it's thrilling.


We're looking for innovative thinkers and rebellious spirits to join our team at Friendshop HQ in San Francisco. Get in touch and tell us about yourself at careers@gofriendshop.com.

Open Role: Sales Consultant

At Friendshop, we’re reimagining the way consumers shop online. We are a social e-commerce platform where friends can get 100% cash back on skincare & cosmetics by shopping together. We carry brands like Maybelline, Covergirl, Aveeno, NYX & more. We are a fast-growing startup backed by the top venture capitalists of Silicon Valley, the heart of technology & innovation.

We’re looking for smart, self-starting individuals to join our sales team. We accommodate all working styles and support working from home and flexible schedules. We also offer mentorship programs with experienced industry professionals to give you the support you need to unlock your potential.

We think you’d be great for this role if you have:
- Excellent verbal and written communication skills
- A friendly, positive attitude
- A passion for beauty products and sharing your expertise with others
- Patience, empathy, kindness and a high EQ when working with clients

Open Role: Customer Success & Operations

At Friendshop (Y Combinator W19), we’re reimagining the way consumers shop online. Since its inception, e-commerce in the United States has always focused on the individual shopping experience. Friendshop is rewriting that experience by integrating social into the core of our product. We are an e-commerce platform where friends can get deals on premium skincare & cosmetics when they shop together. We’re looking for a detail-oriented individual to execute and manage day-to-day operations. As our first operations hire, you will play an integral role in handling customer support, product procurement, and fulfillment. You will take end-to-end ownership on your projects, aided by a rigorous, data-driven approach to success. You will be closely supported by our co-founders who are experienced business and technology leaders in Silicon Valley.

Potential Projects
- Manage customer support. You will be responsible for answering any questions our customers have and doing your best to make sure they are happy with our service. When unexpected situations arise, you think on your feet to come up with the best solution for the customer. You work with your peers to come up with solutions to improve the customer experience in the future.
- Manage product procurement. You are responsible for ordering products in the most cost-efficient way. You are expected to stay organized to keep track of what products need to be ordered. When the products arrive, you are responsible for storing and organizing them.
- Manage product fulfillment. When orders come in, you are responsible for procuring the correct items and ensuring timely delivery to customers.
- The ideal candidate will come up with an efficient system to procure, store, and fulfill products. When inefficiencies arise, you take responsibility to come up with better procedures in the future.

Skills and Qualifications
- Bachelor’s degree
- Excellent verbal and written communication skills
- Obsession with getting the details correct
- Great at organization and using basic tools such as Google Docs, Excel, Powerpoint, etc.
- A sense of urgency
- Diligent, positive attitude
- Eagerness to take responsibility
- Patience, empathy, kindness and a high EQ when working with customers

Open Role: Business Generalist

At Friendshop (Y Combinator W19), we’re reimagining the way consumers shop online. Since its inception, e-commerce in the United States has always focused on the individual shopping experience. Friendshop is rewriting that experience by integrating social into the core of our product. We are an e-commerce platform where friends can get deals on premium skincare & cosmetics when they shop together. We’re looking for a well-rounded business hire to help bring this vision to market. As the first business hire, you will play an integral role in expanding our reach, exploring and executing on market opportunities, and ultimately changing the arc of our story.

You will play key roles in marketing, sales, and business partnerships/operations. The ideal candidate can move quickly and think on their feet to execute creative strategies to bring Friendshop to market. We’re looking for a hustler who isn’t afraid to get into the weeds. You will take end-to-end ownership on projects, aided by a rigorous, data-driven approach to success. You will be closely supported by our co-founders who are experienced business and technology leaders in Silicon Valley.

Potential Projects
- Come up with and execute strategies to grow awareness about Friendshop and drive sales. Have a sharp eye for identifying and taking advantage of opportunities in the market.
- Strategize and execute a campus ambassador program to spread the word about Friendshop across college campuses throughout the US. Manage relationships with campus ambassadors and motivate them to hit sales targets.
- Run online growth marketing for Friendshop. Create, run, and evaluate creative ads on Facebook, Google, Instagram, Youtube etc.
- Negotiate partnerships with beauty brands ranging from small indie labels to large multi-million dollar companies.
- Manage partnership accounts to make sure our current partners’ needs are met and look for opportunities where we can serve them further.
- Come up with a strategy to take Friendshop to the press.
- Manage potential contractors or employees you may need to execute your projects.

Skills and Qualifications
- Bachelor’s degree
- 2+ years of experience in a related field
- Excellent verbal and written communication skills
- Sharp sales skills. You should be able to sell to both consumers and potential partners.
- Track record of success. We want to see examples in the past where you took end-to-end ownership on a large, ambiguous project and saw it to success. This could be anything from successfully executing the go-to-market strategy for consumer products you have worked for in the past to founding a large student organization or hosting a conference. Tell us an anecdote about a time you started something new or hustled your way into something when the odds were stacked against you.
- A relentlessly positive attitude